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If the reader of this = message is not the intended recipient, or an employee or agent responsible = for delivering this message to the intended recipient, please be aware that= any dissemination or copying of this communication is strictly prohibited.= If you have received this communication in error, please immediately notif= y us by replying to the message and deleting it from your computer.=C2=A0 =20 On Friday, December 5, 2025 at 02:45:02 PM EST, Debbie Mitchell wrote: =20 =20 =20 I do more new admits than increases so it just flowed.=C2=A0=C2=A0 =20 I will think of it next time I'm increasing now though since it wasn't need= ed this time.=C2=A0 =20 Thank you ! On 12/05/25 2:37 PM, lynette wrote: =20 =20 oh ok well i know old habits are hard to break but=C2=A0moving forward, j= ust remember you don't have to do both if we already have the auth=20 Thanks, Lynette Turner Auth/Claims Dept Manager LTurner.hopeinhomeca= re@Gmail.com (P) 757-873-0030 ext. 1018 (F)757-873-0008 =20 Legal Disclaimer: =20 The information contained in this message is intended only for the recipie= nt, and may otherwise be privileged and confidential. If the reader of this= message is not the intended recipient, or an employee or agent responsible= for delivering this message to the intended recipient, please be aware tha= t any dissemination or copying of this communication is strictly prohibited= . If you have received this communication in error, please immediately noti= fy us by replying to the message and deleting it from your computer.=C2=A0= =20 =20 =20 =20 On Friday, December 5, 2025 at 01:46:47 PM EST, Debbie Mitchell wrote: =20 =20 =20 Okay, great.=C2=A0 Thank you.=C2=A0 I think it is automatic to do both !=C2= =A0=C2=A0 On 12/05/25 12:24 PM, lynette wrote: =20 =20 oh i heard from the insurance company that you sent the increase to = and you also sent for rc from july 2025- june 2026 and there is already an = auth on file. so i told them to cancel the request for respite and focus on= the personal care request.=C2=A0=20 Thanks, Lynette Turner Auth/Claims Dept Manager LTurner.hopeinhomeca= re@Gmail.com (P) 757-873-0030 ext. 1018 (F)757-873-0008 =20 Legal Disclaimer: =20 The information contained in this message is intended only for the recipie= nt, and may otherwise be privileged and confidential. If the reader of this= message is not the intended recipient, or an employee or agent responsible= for delivering this message to the intended recipient, please be aware tha= t any dissemination or copying of this communication is strictly prohibited= . If you have received this communication in error, please immediately noti= fy us by replying to the message and deleting it from your computer.=C2=A0= =20 =20 =20 =20 On Friday, December 5, 2025 at 11:55:51 AM EST, Debbie Mitchell wrote: =20 =20 =20 Thank you.=C2=A0 I will let you know if it does.=C2=A0 I appreciate the off= er ! =20 Deborah Mitchell, RN =20 Hope In-Home Care, Gloucester On 12/03/25 4:05 PM, lynette wrote: =20 =20 no problem. and if it ever gets overwhelming, just let me know i don= 't mind helping or taking it off your hands=20 Thanks, Lynette Turner Auth/Claims Dept Manager LTurner.hopeinhomeca= re@Gmail.com (P) 757-873-0030 ext. 1018 (F)757-873-0008 =20 Legal Disclaimer: =20 The information contained in this message is intended only for the recipie= nt, and may otherwise be privileged and confidential. If the reader of this= message is not the intended recipient, or an employee or agent responsible= for delivering this message to the intended recipient, please be aware tha= t any dissemination or copying of this communication is strictly prohibited= . If you have received this communication in error, please immediately noti= fy us by replying to the message and deleting it from your computer.=C2=A0= =20 =20 =20 =20 On Wednesday, December 3, 2025 at 04:00:06 PM EST, Debbie Mitchell wrote: =20 =20 =20 Okay.=C2=A0 Good.=C2=A0 I send D/C's to you but I do do my increases and my= admits.=C2=A0=C2=A0 =20 I thought you just handled the recerts every year after they get going for = everyone.=C2=A0=C2=A0 =20 You have even more to do than I realized !! =20 Thank you for checking and doing my D/C's.=C2=A0 =20 Deborah Mitchell, RN =20 Hope In-Home Care, Gloucester, VA =20 =C2=A0 On 12/03/25 3:09 PM, lynette wrote: =20 =20 i send for everyone's new admits, discharges and increases. glou is = the only office that sends for them selves. so its completely up to you but= when you mentioned the increase i thought you were saying you sent it here= and i was like i didn't get no increase request so i had to make sure it w= as sent and i wasn't missing anything=C2=A0=20 Thanks, Lynette Turner Auth/Claims Dept Manager LTurner.hopeinhomeca= re@Gmail.com (P) 757-873-0030 ext. 1018 (F)757-873-0008 =20 Legal Disclaimer: =20 The information contained in this message is intended only for the recipie= nt, and may otherwise be privileged and confidential. If the reader of this= message is not the intended recipient, or an employee or agent responsible= for delivering this message to the intended recipient, please be aware tha= t any dissemination or copying of this communication is strictly prohibited= . If you have received this communication in error, please immediately noti= fy us by replying to the message and deleting it from your computer.=C2=A0= =20 =20 =20 =20 On Wednesday, December 3, 2025 at 02:57:45 PM EST, Debbie Mitchell wrote: =20 =20 =20 I just did after talking to client just before Thanksgiving.=C2=A0=C2=A0 =20 I was letting you know now.=C2=A0 =C2=A0Was I supposed to have you ask for = increase ? =20 Thanks, =20 Debbie Mitchell, RN =20 Hope In-Home Care, Gloucester On 12/03/25 11:05 AM, lynette wrote: =20 =20 did you send that increase? because i had no idea about it?=20 Thanks, Lynette Turner Auth/Claims Dept Manager LTurner.hopeinhomeca= re@Gmail.com (P) 757-873-0030 ext. 1018 (F)757-873-0008 =20 Legal Disclaimer: =20 The information contained in this message is intended only for the recipie= nt, and may otherwise be privileged and confidential. If the reader of this= message is not the intended recipient, or an employee or agent responsible= for delivering this message to the intended recipient, please be aware tha= t any dissemination or copying of this communication is strictly prohibited= . If you have received this communication in error, please immediately noti= fy us by replying to the message and deleting it from your computer.=C2=A0= =20 =20 =20 =20 On Wednesday, December 3, 2025 at 09:56:22 AM EST, Debbie Mitchell wrote: =20 =20 =20 Okay.=C2=A0 She should be good.=C2=A0 Annual done in August.=C2=A0=C2=A0 =20 I asked to increase C. Cartwright to 25 hours a week from 20.=C2=A0=C2=A0 =20 Thanks, =20 Deborah Mitchell, RN =20 Hope In-Home Care, Gloucester On 12/02/25 11:48 AM, lynette wrote: =20 =20 =20 - ELOISE JACKSON IS SWITCHING TO ANTHEM, PLEASE MAKE SURE ALL UP TO DATE= D PPR WRK IS ATTACHED IN EVV Thanks, Lynette Turner Auth/Claims Dept Manager LTurner.hopeinhomeca= re@Gmail.com (P) 757-873-0030 ext. 1018 (F)757-873-0008 =20 Legal Disclaimer: =20 The information contained in this message is intended only for the recipie= nt, and may otherwise be privileged and confidential. If the reader of this= message is not the intended recipient, or an employee or agent responsible= for delivering this message to the intended recipient, please be aware tha= t any dissemination or copying of this communication is strictly prohibited= . If you have received this communication in error, please immediately noti= fy us by replying to the message and deleting it from your computer.=C2=A0= =20 =20 =20 ------=_Part_2768691_457322347.1765302654452 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
25 HRS FOR CHRISTINE JONES W= AS APPROVED

Thanks,
Lynette Turner
Auth/Claims Dept Manager
LTurner.hopeinhomecare@Gmail.com
(P) 757-873-0030 ext. 1018
(F)757-873-0008

Legal Disclaimer:

The information contained in this message is intended only for the recip= ient, and may otherwise be privileged and confidential. If the reader of th= is message is not the intended recipient, or an employee or agent responsib= le for delivering this message to the intended recipient, please be aware t= hat any dissemination or copying of this communication is strictly prohibit= ed. If you have received this communication in error, please immediately no= tify us by replying to the message and deleting it from your computer. = ;




=20
=20
On Friday, December 5, 2025 at 02:45:02 PM EST, Debbie = Mitchell <glorn@hopeinhomecare.us> wrote:


I do more new admits than increases so it just flowed.  

I will think of it next time I'm increasing now though since it wasn't needed this time. 

Thank you !

On 12/05/25 2:37 PM, lynette wrote:
oh ok well i know old habits are hard to break but moving forward, just remember you don't have to do both if we already have the auth

Thanks,
Lynette Turner=
Auth/Claims Dept Manager
(P) 757-873-0030 ext. 1018
(F)757-873-0008

Legal Disclaimer:

The information contained in this message is intended only for the recipient, and may otherwise be privileged and confidential. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer. 




On Friday, December 5, 2025 at 01:46:47 PM EST, Debbie Mitchell <glorn@hopeinhomecare.us> wrote:


Okay, great.  Thank you.  I think it is auto= matic to do both !  

On 12/05/25 12:24 PM, lynette wrote:
oh i heard from the insurance company that you sent the increase to and you also sent for rc from july 2025- june 2026 and there is already an auth on file. so i told them to cancel the request for respite and focus on the personal care request. 

Thanks,=
Lynette Turner
Auth/Cl= aims Dept Manager
(P) 757-873-0030 ext. 1018
(F)757-= 873-0008

Legal Disclaimer:

The information contained in this message is intended only for the recipient, and may otherwise be privileged and confidential. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer. 




On Friday, December 5, 2025 at 11:55:51 AM EST, Debbie Mitchell <glorn@hopeinhomecare.us> wrote:


Thank you.  I will let you know if = it does.  I appreciate the offer !

Deborah Mitchell, RN

Hope In-Home Care, Gloucester

On 12/03/25 4:05 PM, lynette wrote:
no problem. and if it ever gets overwhelming, just let me know i don't mind helping or taking it off your hands

Thanks,
Lynette Turner
Auth/Claims Dept Manager
(P) 757-873-0030 ext. 1018
(F)757-873-0008

Legal Disclaimer:

The information contained in this message is intended only for the recipient, and may otherwise be privileged and confidential. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer. = ;




On Wednesday, December 3, 2025 at 04:00:06 PM EST, Debbie Mitchell <glorn@hopeinhomecare.us> wrote:


Okay.  Good.  I = send D/C's to you but I do do my increases and my admits.  

I thought you just handled the recerts every year after they get going for everyone.  

You have even more to do than I realized !!

Thank you for checking and doing my D/C's. 

Deborah Mitchell, RN

Hope In-Home Care, Gloucester, VA

 

On 12/03/25 3:09 PM, lynette wrote:
i send for everyone's new admits, discharges and increases. glou is the only office that sends for them selves. so its completely up to you but when you mentioned the increase i thought you were saying you sent it here and i was like i didn't get no increase request so i had to make sure it was sent and i wasn't missing anything = ;

= Thanks,
= Lynette Turner
= Auth/Claims Dept Manager
= (P) 757-873-0030 ext. 1018<= /div>
= (F)757-873-0008

Legal Disclaimer:

The information contained in this message is intended only for the recipient, and may otherwise be privileged and confidential. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer. 
<= span style=3D"font-family:verdana, geneva;font-size:13.3333px;">



On Wednesday, December 3, 2025 at 02:57:45 PM EST, Debbie Mitchell <glorn@ho= peinhomecare.us> wrote:


I just did after talking to client just before Thanksgiving.&nbs= p; 

I was letting you know now.   Was I supposed to have you ask for increase ?

Thanks,

Debbie Mitchell, RN

Hope In-Home Care, Gloucester

On 12/03/25 11:05 AM, lynette wrote:
= did you send that increase? because i had no idea about it?

= Thanks,
= Lynette Turner
= Auth/Claims Dept Manager
= (P) 757-873-0030 ext. 1018<= /div>
= (F)757-873-0008

Legal Disclaimer:

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On Wednesday, December 3, 2025 at 09:56:22 AM EST, Debbie Mitchell <glorn@hopeinhomecare.us> wrote:


Okay.  Sh= e should be good.  Annua= l done in August. &nbs= p;

I asked to increase C. Cartwright to 25 hours a week from 20.  

Thanks,

Deborah Mitchell, RN

Hope In-Home Care, Gloucester

On 12/02/25 11:48 AM, lynette wrote:
=
  • ELOISE JACKSON IS SWITCHING TO ANTHEM, PLEASE MAKE SURE ALL UP TO DATED PPR WRK IS ATTACHED IN EVV
= Thanks,
= Lynette Turner
= Auth/Claims Dept Manager
= (P) 757-873-0030 ext. 1018<= /div>
= (F)757-873-0008

Legal Disclaimer:

The information contained in this message is intended only for the recipient, and may otherwise be privileged and confidential. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer. 
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=20
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