Return-Path: Delivered-To: melissa.w@hopeinhomecare.us Received: from gator3204.hostgator.com by gator3204.hostgator.com with LMTP id iCaHJHTQ8mZ92AAA2d5MzQ (envelope-from ) for ; Tue, 24 Sep 2024 09:45:08 -0500 Return-path: Envelope-to: melissa.w@hopeinhomecare.us Delivery-date: Tue, 24 Sep 2024 09:45:08 -0500 Received: from smtp07-ia6-sp1.mta.salesforce.com ([13.110.242.230]:19139) by gator3204.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96.2) (envelope-from ) id 1st6mq-000EJ0-18 for melissa.w@hopeinhomecare.us; Tue, 24 Sep 2024 09:45:08 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=wellsky.com; s=sfdkim2; t=1727189096; bh=2ShTvN3Ftj+eOzLUtK2+JEmbTD7XIZlZEIvew3PfLmU=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=H9qMIb1e0RzlPb5BmmMB0Sb6AuhxCkMvK0cdkzaCQyrBpQWVa7187kH0EClZA2p5+ GqtJSHVBzrtFAR7khS+stfeoyHI2pj0VI9eFHm5TQ/OMfx9Mq9MPSty+m0KCDzEmRK WXtKm8MNQ1zh++gjnZQXrShcvCsJsji/kpAKh9AmZ9pgxn9cjYKApkvKNzD1vI7sE5 ChUABc+zotMTSAWTeGY2Lkh48cop+oVA6Dp+GQaQysCc0Eqinre0FY6Mxp8sSE5f5a XDiua9JPgZWxkYG3IOdrB5d1OPwXRFMx8PucXocTwscPzyKPgM/xYgMWGu8FDoqc6E lUt/EIx+kdaKw== Authentication-Results: mx3-ia6-sp1.mta.salesforce.com x-tls.subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ia6;2:ia6-sp1;3:na225;4:prod/CN=na225-app2-10-ia6.ops.sfdc.net"; auth=pass (cipher=ECDHE-RSA-AES256-GCM-SHA384) Received: from [10.173.151.52] ([10.173.151.52:47186] helo=na225-app2-10-ia6.ops.sfdc.net) by mx3-ia6-sp1.mta.salesforce.com (envelope-from ) (ecelerity 4.7.0.20111 r(msys-ecelerity:tags/4.7.0-ga^0)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384 subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ia6;2:ia6-sp1;3:na225;4:prod/CN=na225-app2-10-ia6.ops.sfdc.net") id D0/17-07789-860D2F66; Tue, 24 Sep 2024 14:44:56 +0000 Date: Tue, 24 Sep 2024 14:44:56 +0000 (GMT) From: Home Health Support HH To: "melissa.w@hopeinhomecare.us" Message-ID: In-Reply-To: <5dBAM000000000000000000000000000000000000000000000SKBN6400CALezM7nQoKJfzssw0lz-A@sfdc.net> References: <5dBAM000000000000000000000000000000000000000000000SKBN6400CALezM7nQoKJfzssw0lz-A@sfdc.net> Subject: 04234093: unable to find note in OM [ ref:!00D300YqS.!500Do0OGUht:ref ] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_513_189047435.1727189096956" X-SFDC-LK: 00D300000000YqS X-SFDC-User: 005Do000003sK3P X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 2 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: quickActionEmail X-SFDC-EntityId: 500Do00000OGUht X-SFDC-Interface: internal ------=_Part_513_189047435.1727189096956 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Hello Mellissa, Thank you for calling WellSky support! To have the task appear in orders manager you will need to temporarily change the task target date to be within 2 years. Once its checked in (Returned w Signature) you can change the target date back. If you have any questions or concerns please feel free to reach back out! Want to stay informed? Enroll in our status page today for real-time updates and transparent communication! https://status.home.wellsky.com/ Thank you, Katie WellSky 877.399.6538 Toll Free 888.897.9136 Toll Free 512.865.4211 Fax HomeHealth.Support@WellSky.com Hospice.Support@WellSky.com PPSPlus.Support@Wellsky.com WellSky regularly offers training opportunities online at no additional charge for new and experienced users. You can view our training schedule at https://WellSky.com/resources/webinars/. Visit our Online User Support pages for further information regarding our service. After logging in, just click Help on the WellSky toolbar to access these features. [ref:!00D300YqS.!500Do0OGUht:ref] --------------- Original Message --------------- From: Home Health Support HH [homehealth.support@wellsky.com] Sent: 9/24/2024 7:34 AM To: melissa.w@hopeinhomecare.us Subject: 04234093: unable to find note in OM [ ref:!00D300YqS.!500Do0OGUht:ref ] Hello Mellissa, Thank you calling WellSky support! Once I have received an answer on what the solution is I will email you as soon as I find out! Want to stay informed? Enroll in our status page today for real-time updates and transparent communication! https://status.home.wellsky.com/ Thank you, Katie WellSky 877.399.6538 Toll Free 888.897.9136 Toll Free 512.865.4211 Fax HomeHealth.Support@WellSky.com Hospice.Support@WellSky.com PPSPlus.Support@Wellsky.com WellSky regularly offers training opportunities online at no additional charge for new and experienced users. You can view our training schedule at https://WellSky.com/resources/webinars/. Visit our Online User Support pages for further information regarding our service. After logging in, just click Help on the WellSky toolbar to access these features. [ref:!00D300YqS.!500Do0OGUht:ref] Please note that the contents of this e-mail, and any files transmitted with it, may contain information that is privileged, confidential, and protected from disclosure under applicable laws, including the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521. If you are not the intended recipient of this content, nor an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, saving, disseminating, distributing, copying, or printing of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and then delete the message, and any related attachments, from your computer. ------=_Part_513_189047435.1727189096956 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit
Hello Mellissa,

Thank you for calling WellSky support! To have the task appear in orders manager you will need to temporarily change the task target date to be within 2 years. Once its checked in (Returned w Signature) you can change the target date back. If you have any questions or concerns please feel free to reach back out!




Want to stay informed?
Enroll in our status page today for real-time updates and transparent communication!
https://status.home.wellsky.com/


Thank you,

Katie
WellSky
877.399.6538 Toll Free
888.897.9136 Toll Free
512.865.4211 Fax
HomeHealth.Support@WellSky.com
Hospice.Support@WellSky.com
PPSPlus.Support@Wellsky.com

WellSky regularly offers training opportunities online at no additional charge for new and experienced users. You can view our training schedule at https://WellSky.com/resources/webinars/. Visit our Online User Support pages for further information regarding our service. After logging in, just click Help on the WellSky toolbar to access these features.
 

 

 
 
 
 
 
 
 
 
 
 

 

[ref:!00D300YqS.!500Do0OGUht:ref]

 
 
 
 

 




--------------- Original Message ---------------
From: Home Health Support HH [homehealth.support@wellsky.com]
Sent: 9/24/2024 7:34 AM
To: melissa.w@hopeinhomecare.us
Subject: 04234093: unable to find note in OM [ ref:!00D300YqS.!500Do0OGUht:ref ]
 
Hello Mellissa,

Thank you calling WellSky support! Once I have received an answer on what the solution is I will email you as soon as I find out!




Want to stay informed?
Enroll in our status page today for real-time updates and transparent communication!
https://status.home.wellsky.com/


Thank you,

Katie
WellSky
877.399.6538 Toll Free
888.897.9136 Toll Free
512.865.4211 Fax
HomeHealth.Support@WellSky.com
Hospice.Support@WellSky.com
PPSPlus.Support@Wellsky.com

WellSky regularly offers training opportunities online at no additional charge for new and experienced users. You can view our training schedule at https://WellSky.com/resources/webinars/. Visit our Online User Support pages for further information regarding our service. After logging in, just click Help on the WellSky toolbar to access these features.
 

 

 
 
 
 
 
 
 
 
 
 

 

[ref:!00D300YqS.!500Do0OGUht:ref]

 
 
 
 

 


 



Please note that the contents of this e-mail, and any files transmitted with it, may contain information that is privileged, confidential, and protected from disclosure under applicable laws, including the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521. If you are not the intended recipient of this content, nor an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, saving, disseminating, distributing, copying, or printing of this communication or any of its attachments is strictly prohibited.

If you have received this communication in error, please notify the sender immediately by replying to this message and then delete the message, and any related attachments, from your computer. ------=_Part_513_189047435.1727189096956--