Hi,

A new note reply was added for order #R523172700. =20 This order is for Jacob Kellam (DOB 1963-06-03)= . =20

Our customer service team added the following mes= sage:

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You can view (and respond to, if necessary) this = notification here: https://versemedical.com/go/6483112d-d77f-4680-9453-ee= 362d5aace8.

For the full context of this conversation:

Hello, we are writing to inform you that we = will be unable to deliver the quantity of ABD Pads and Aquacel Ag required = to completely cover the provided wound 2 measurements because the maximum s= ize for this product is not large enough.

As a result, we will need t= o send one of the 8"x10" ABD Pads and 8"x12" Aquacel Ag per dressing change= , as this is the largest size and quantity that will be covered by insuranc= e. Unfortunately, this won=E2=80=99t be sufficient to fully cover the wound= , but it will be supported by insurance.

If you would like us to cont= act the patient to offer the remaining quantity required to cover their wou= nd out of pocket, please approve this message. Otherwise, please reject it,= and we will only send the covered amount. Thanks for your help!

=20

Hema

First, please try to reach the patient, and if = the patient does not agree, kindly send the supply for the covered amount. = Thank you

=20

Verse Medical

=F0=9F=91=8D

=20

Just now Verse Medical

=F0=9F=91=8D

Thank you,

The team at Verse Medical

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