Hi,

A new note reply was added for order #R820461783. =20 This order is for Elaine Wallace (DOB 1954-10-0= 3). =20

Our customer service team added the following mes= sage:

Sure thing, Hema! We'll contact the patient to = check their preferences. If they decline, we'll proceed with providing the = supply as per the insurance-approved frequency. Thank you!

You can view (and respond to, if necessary) this = notification here: https://versemedical.com/go/8293206d-de84-4e4b-bb5b-40= 9cf8aa562d.

For the full context of this conversation:

Hello, while processing Elaine Wallace's med= ical supplies, we encountered an issue. Insurance covers Ace Wraps for up t= o once per week. Any extra dressings would be the patient's responsibility.= If you wish to modify the frequency to the allowed amounts, please approve= this message. Otherwise, reject it, and we'll contact the patient to arran= ge payment and delivery. Thank you for your assistance!

=20

Hema

Could you please reach out to the patient to co= nfirm their preferences regarding the requested supply? If the patient decl= ines, kindly proceed with providing the supply as per the insurance-approve= d=20

=20

Verse Medical

Sure thing, Hema! We'll contact the patient to = check their preferences. If they decline, we'll proceed with providing the = supply as per the insurance-approved frequency. Thank you!

=20

Just now Verse Medical

Sure thing, Hema! We'll contact the patient to = check their preferences. If they decline, we'll proceed with providing the = supply as per the insurance-approved frequency. Thank you!

Thank you,

The team at Verse Medical

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