Return-Path: Delivered-To: rebecca.ontivero@hopeinhomecare.us Received: from gator3204.hostgator.com by gator3204.hostgator.com with LMTP id IBW/Abzsf2i/iQ0A2d5MzQ (envelope-from ) for ; Tue, 22 Jul 2025 14:55:40 -0500 Return-path: Envelope-to: rebecca.ontivero@hopeinhomecare.us Delivery-date: Tue, 22 Jul 2025 14:55:40 -0500 Received: from o1.ptr877.versemedical.com ([159.183.218.230]:2884) by gator3204.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.98.1) (envelope-from ) id 1ueJ5P-00000003trK-3Ypi for rebecca.ontivero@hopeinhomecare.us; Tue, 22 Jul 2025 14:55:39 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=versemedical.com; h=content-transfer-encoding:content-type:date:from:mime-version:subject: to:cc:content-type:date:from:subject:to; s=s1; bh=iXW2TC9Lnn644cfQ1r+Lr5YWP8s1x6BDFXVOVtI4NFc=; b=2s+JV0uzIWXqcDy+dIYuCzo14BhE07deMM6kn4mYuylwXfequxzSkQiePJ5jT6LhxQsv EDtw0OBZ7LDRa3mfHCkG5JMlJ9fmmliDJ/nl0Q5Rsx8ef0ekNkaaZQRBBdBpMVh104C4Uy qZWeJEqaRT26V2rdH3shiliIvuqXK1Z95is7IImWXx8yxgtnZDTRSaj0n/dR3cJ7qw8kw8 gxwdiO3ln/eAtHiq2utLWy0/OzcTDcnTTqQvIqngoxZRHzfcXH8lxmII5aJkYZNttFVU8b 5i132qO2JSjvSe2ZOVnPSIHytmZ60mSSAYcmT2bFm4a6TKR8luE1QZmRdI71V68Q== Received: by recvd-79cc5f8dff-x8jf8 with SMTP id recvd-79cc5f8dff-x8jf8-1-687FECAF-45 2025-07-22 19:55:27.838484034 +0000 UTC m=+4158657.702773933 Received: from Njc5MjYzOQ (unknown) by geopod-ismtpd-19 (SG) with HTTP id At6P_8u1QgiXTUEGOC2FFg Tue, 22 Jul 2025 19:55:27.815 +0000 (UTC) Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii Date: Tue, 22 Jul 2025 19:55:27 +0000 (UTC) From: Verse Medical Mime-Version: 1.0 Message-ID: Subject: Verse Medical Order Update =?UTF-8?B?4oCU?= Jacqueline Butler (#R114355767) X-SG-EID: =?us-ascii?Q?u001=2E3vg9QJ73=2FRf8XVfE4eFQr6DgTmGwshyvk+mRJwwiPxV+sITw0CdbrWlX0?= =?us-ascii?Q?3OFef5UBUPaYCgkp1ROzqGyGMvFngztc1TPOXY7?= =?us-ascii?Q?idMVkIckyweAgWbGVKLrJz3+5gwiEn2AbNzP5y0?= =?us-ascii?Q?R9uG28fQzWfjmWdVCTwpTU5Fcft0eZAN6RByr92?= =?us-ascii?Q?D3lB0rJLb+fT4i=2FgfEFMXmhx2gfHK1kGuQEQQoG?= =?us-ascii?Q?p4A1sefoT0Q5ynQzFzOVz2Yy18dwZjwSl3DDUoQ?= =?us-ascii?Q?LTEeC=2F2NdKWZ+E4SXf94RWUM5g=3D=3D?= To: rebecca.ontivero@hopeinhomecare.us X-Entity-ID: u001.TybkWZsQiyZxNxaLS4eEig==

Hi,

A new note reply was added for order #R114355767. =20 This order is for Jacqueline Butler (DOB 1968-1= 1-25). =20

Our customer service team added the following mes= sage:

Great, Hema! We'll proceed with Exufiber Ag and= update the order accordingly. Thank you!

You can view (and respond to, if necessary) this = notification here: https://versemedical.com/go/d8aab708-f075-4b63-81dd-e2= 152c8c3d94.

For the full context of this conversation:

Hello, we received James' wound care supply = order, but unfortunately, insurance will not cover more than two alginate d= ressings for the same wound in tandem. The three alginate dressings for Wou= nd 1are:

Exufiber Ag
Aquacel Ag
Drawtex

Please respond to this message and let us know whi= ch 2 alginate dressing you would prefer! Thanks for your help!

=20

Hema

Exufiber Ag

=20

Verse Medical

Great, Hema! We'll proceed with Exufiber Ag and= update the order accordingly. Thank you!

=20

Just now Verse Medical

Great, Hema! We'll proceed with Exufiber Ag and= update the order accordingly. Thank you!

Thank you,

The team at Verse Medical

Confidentiality Notice: The information contained in this tra= nsmission may contain privileged and confidential information, including pa= tient information protected by federal and state privacy laws, including, b= ut not limited to, privacy standards imposed pursuant to the Federal Health= Insurance Portability and Accountability Act of 1996 ("HIPAA"). It is inte= nded only for the use of the person(s) named above. If you are not the inte= nded recipient, or the employee or agent responsible for delivering the mes= sage to the intended recipient, you are hereby notified that any review, di= ssemination, distribution, or duplication of this communication is strictly= prohibited. If you are not the intended recipient, please contact the send= er by reply email and destroy all copies of the original message.

3D""