Hi,

A new note reply was added for order #R767573317. =20 This order is for CLYDE TURNER (DOB 1960-02-26)= . =20

Our customer service team added the following mes= sage:

Thank you for the information. We will run this= to see if it is eligible.=20

You can view (and respond to, if necessary) this = notification here: https://versemedical.com/go/bd7d5793-a7e9-48ab-a238-ba= b1897dcfe4.

For the full context of this conversation:

We are reaching out to inform you of a delay in= processing this order. Since the patient is over the age of 65, we need to= confirm whether they are enrolled in a Medicare or Medicare Advantage plan= . If you have a copy of the patient=E2=80=99s Medicare or Medicare Advantag= e card on file, please upload it to the order, reply with the relevant info= rmation, or fax it to us at (833) 694-1477. Once we have that information, = we will resume processing of the order. If you have any questions, please d= on=E2=80=99t hesitate to contact us.=20

=20

Rebecca=20

Insurance information: As of 8/6/2025 Member Information: Member Name: CLYDE ANTHONY TURNER Address: 1720 MONTCLAIR AVE NORFOLK, VA 23523 Phone: (757) 724-8871 Member Number: 1870974*02 Date of Birth: 02/26/1960 Gender: Male Plan Information: Group ID Number: 8550*97380500 Group Name: FEDERAL GOVERNMENT Plan (Line of Business): SENTARA FEHBP (19) Enrolled Date: Primary : N/A Secondary : N/A Plan Type: Coordination of Benefits: Primary : FEHBP HIGH OPTION-HR HMO Secondary : N/A Primary Care Physician (PCP): ZAHAN ZEV MD PCP Effective Date: 6/21/2020 Member Copays or Coinsurance: PCP: $15 Preventative: Refer to Benefit Summary for preventive copay amount. Specialist: $50 UCC: $50 ER: 30% Rx: Refer to member coverage documents, member ID card or call Provider Re= lations to determine pharmacy copays. Outpatient Behavioral Health: Biological: $15 Non-Biological: $15 Deductibles and Out of Pocket Maximums: Member Family Deductible in Network and Out of Network (OON): DEDUCTIBLE $750.00 of $750.00 $750.00 of $1,500.00 In Network Max Out of Pocket (MOOP): IN-NET MOOP $7350/$14700 $1,608.10 of $7,350.00 $1,613.10 of $14,700.00 Verification of the current eligibility status for this Member does not gu= arantee payment. The information shown above reflects the most current en

=20

Verse Medical

Thank you for the information. We will run this= to see if it is eligible.=20

=20

Just now Verse Medical

Thank you for the information. We will run this= to see if it is eligible.=20

Thank you,

The team at Verse Medical

Confidentiality Notice: The information contained in this tra= nsmission may contain privileged and confidential information, including pa= tient information protected by federal and state privacy laws, including, b= ut not limited to, privacy standards imposed pursuant to the Federal Health= Insurance Portability and Accountability Act of 1996 ("HIPAA"). It is inte= nded only for the use of the person(s) named above. If you are not the inte= nded recipient, or the employee or agent responsible for delivering the mes= sage to the intended recipient, you are hereby notified that any review, di= ssemination, distribution, or duplication of this communication is strictly= prohibited. If you are not the intended recipient, please contact the send= er by reply email and destroy all copies of the original message.