Return-Path: Delivered-To: rebecca.ontivero@hopeinhomecare.us Received: from gator3204.hostgator.com by gator3204.hostgator.com with LMTP id qK1kCS+7nGgGaQIA2d5MzQ (envelope-from ) for ; Wed, 13 Aug 2025 11:19:59 -0500 Return-path: Envelope-to: rebecca.ontivero@hopeinhomecare.us Delivery-date: Wed, 13 Aug 2025 11:19:59 -0500 Received: from o1.ptr877.versemedical.com ([159.183.218.230]:58514) by gator3204.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.98.1) (envelope-from ) id 1umECk-00000001IDn-3kfi for rebecca.ontivero@hopeinhomecare.us; Wed, 13 Aug 2025 11:19:59 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=versemedical.com; h=content-transfer-encoding:content-type:date:from:mime-version:subject: to:cc:content-type:date:from:subject:to; s=s1; bh=N4NPDtouYkC2IjV+msOOzpARnkFDUwcQJYKIL2u3kjE=; b=baiYsoVqWc8PJESC2rv/iu9HDllzy5ilUeDLfebuJehwBv5+qnd/J5PSnSrKxUwJrC1E ixPsVEMxS5SpKrRO0i0T8YPtqjNJJdicJnCtkfsTvgVQ06rwlObhjGy2tc/1ihAB17eMei vHBxId7x1zZu2/QsOMK5js70iDWI1OKTPEmT77gte0jbZ6opjoZro9GDoAKYuNfrPyK5z6 yWMtaGy2+U+c0Cki9uk/iJCzidgF4PEpVHo/s0pPm/THbqfoCD+gMOQ8wK+IrgXiKFL6RU 67kIRuhHHMqk9kIr7sx1ie+/y+fsYfyNFetmXeoZChNnqipC4OZVeNL00D1xN/Gg== Received: by recvd-57f7747776-dtxbd with SMTP id recvd-57f7747776-dtxbd-1-689CBB23-C 2025-08-13 16:19:47.03867572 +0000 UTC m=+6047191.718719982 Received: from Njc5MjYzOQ (unknown) by geopod-ismtpd-9 (SG) with HTTP id uvCd4Fh6TVOsVdJkYlwpqw Wed, 13 Aug 2025 16:19:47.010 +0000 (UTC) Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii Date: Wed, 13 Aug 2025 16:19:47 +0000 (UTC) From: Verse Medical Mime-Version: 1.0 Message-ID: Subject: Verse Medical Order Update =?UTF-8?B?4oCU?= ROBERT RIDLEY (#R603030443) X-SG-EID: =?us-ascii?Q?u001=2E3vg9QJ73=2FRf8XVfE4eFQr6DgTmGwshyvk+mRJwwiPxV+sITw0CdbrWlX0?= =?us-ascii?Q?3OFef5UBUPaYCgkp1ROzqGyGMvFnuOetSbt02em?= =?us-ascii?Q?BHuhp=2F7WT2V8v80069HKqiouZ0p+BkJVLVPjqGg?= =?us-ascii?Q?TaQlhuzawpqwvmcCqGl1Oi0r69ikXlGN5Ark+Xp?= =?us-ascii?Q?HvhTDFDWKq2HBm9ZiBUz9DYby8Y6yX1zI24RvRv?= =?us-ascii?Q?+QktJEhJEsq7Gn9TqzPxT+xUX3KjB+v0WSYvoeS?= =?us-ascii?Q?qyEyGxmE+nA10pnPSpJ+mtQ0LQ=3D=3D?= To: rebecca.ontivero@hopeinhomecare.us X-Entity-ID: u001.TybkWZsQiyZxNxaLS4eEig==

Hi,

A new note reply was added for order #R603030443. =20 This order is for ROBERT RIDLEY (DOB 1944-11-29= ). =20

Our customer service team added the following mes= sage:

Hi Rebecca, the order was successfully processe= d on 8/5/25, and has already been delivered. The tracking number for the sh= ipment is 391802774432 via FedEx. Let me know if you need anything else. Th= ank you!

You can view (and respond to, if necessary) this = notification here: https://versemedical.com/go/5c3503cb-4182-4049-8506-f2= 0bab27fc05.

For the full context of this conversation:

Hello! We received ROBERT RIDLEY's order, bu= t there's an issue to address. A 30-day supply, including Gauze, Kerlix and= Coban, was delivered on 7/16/2025. These won't qualify for insurance cover= age until 08/05/2025. If you want us to hold this portion of the order unti= l it's eligible, please approve this message. Otherwise, feel free to rejec= t it, and we'll assist the patient with out-of-pocket payment. Thank you fo= r your cooperation!

=20

Rebecca=20

Please process order for all eligible supplies = on 8/5/23. Thank you , Rebecca Ontivero, RN

=20

Verse Medical

Hi Rebecca, the order was successfully processe= d on 8/5/25, and has already been delivered. The tracking number for the sh= ipment is 391802774432 via FedEx. Let me know if you need anything else. Th= ank you!

=20

Just now Verse Medical

Hi Rebecca, the order was successfully processe= d on 8/5/25, and has already been delivered. The tracking number for the sh= ipment is 391802774432 via FedEx. Let me know if you need anything else. Th= ank you!

Thank you,

The team at Verse Medical

Confidentiality Notice: The information contained in this tra= nsmission may contain privileged and confidential information, including pa= tient information protected by federal and state privacy laws, including, b= ut not limited to, privacy standards imposed pursuant to the Federal Health= Insurance Portability and Accountability Act of 1996 ("HIPAA"). It is inte= nded only for the use of the person(s) named above. If you are not the inte= nded recipient, or the employee or agent responsible for delivering the mes= sage to the intended recipient, you are hereby notified that any review, di= ssemination, distribution, or duplication of this communication is strictly= prohibited. If you are not the intended recipient, please contact the send= er by reply email and destroy all copies of the original message.

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