Hi,

A new note reply was added for order #R822512566. =20 This order is for TROY ARNOLD (DOB 1958-07-25). =20

Our customer service team added the following mes= sage:

Got it, Hema! We'll send the covered items firs= t and then reach out to the patient regarding the out-of-pocket cost for Da= kin's. Thank you!

You can view (and respond to, if necessary) this = notification here: https://versemedical.com/go/d3198e48-f513-4419-a1b1-4f= 415c32f5df.

For the full context of this conversation:

Hello! We're set to deliver TROY ARNOLD's su= pplies, but unfortunately, the Dakin's isn't covered by insurance, leading = to an out-of-pocket cost for the patient. If you'd like Verse Medical to co= ntact the patient to arrange payment and delivery, please approve this mess= age as soon as possible. Otherwise, please reject it, and we'll cancel the = non-covered item. Thanks for your help!

=20

Hema

Please send whatever has been covered first, an= d then call the patient to check if they are willing to pay out of pocket o= r not.

=20

Verse Medical

Got it, Hema! We'll send the covered items firs= t and then reach out to the patient regarding the out-of-pocket cost for Da= kin's. Thank you!

=20

Just now Verse Medical

Got it, Hema! We'll send the covered items firs= t and then reach out to the patient regarding the out-of-pocket cost for Da= kin's. Thank you!

Thank you,

The team at Verse Medical

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