Return-Path: Delivered-To: rebecca.ontivero@hopeinhomecare.us Received: from gator3204.hostgator.com by gator3204.hostgator.com with LMTP id IJDbLeYRTGn8igEA2d5MzQ (envelope-from ) for ; Wed, 24 Dec 2025 10:16:38 -0600 Return-path: Envelope-to: rebecca.ontivero@hopeinhomecare.us Delivery-date: Wed, 24 Dec 2025 10:16:38 -0600 Received: from o1.ptr877.versemedical.com ([159.183.218.230]:63218) by gator3204.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.98.1) (envelope-from ) id 1vYRXS-00000000Rh0-27ZB for rebecca.ontivero@hopeinhomecare.us; Wed, 24 Dec 2025 10:16:38 -0600 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=versemedical.com; h=content-transfer-encoding:content-type:date:from:mime-version:subject: to:cc:content-type:date:from:subject:to; s=s1; bh=FSLEPd9nwzax42nnst9GkjrfZrE/+yxzyEqwdEtABiI=; b=PhwAn2X2udFhtlQ7LkZ5C/EBl1R1+CeC5kPGLfpa3gJLGp0+3IjD8/Eqe+L0avDihdtW kqWDbK9QQVflGA9mxr9H5uB7eg49N1+3K0vWTK6wGPwR3H8foFXKxNYk3HlnbuL9VJ0w8d NPUMbcfum08hy5hTFAhAJhp0lMTtNvDu7U8BBNxOBfRhXKt2syMFcDjayInx2ShceTzBJS hrPjyzI/xoZA+w91Yg7WPohbHCDOrrsEjGD7LcfMoF1p3qPTKPqx4xxHSDZkKpYbM+xD7i OxVrQWQcNf2zGAZg1XAZ7a1sUmWYZgnM8BdKFNbOS7o+TrgoMy28suNLy6kTh7EQ== Received: by recvd-77f7b5dccc-hmlzj with SMTP id recvd-77f7b5dccc-hmlzj-1-694C11DA-E0 2025-12-24 16:16:26.563553741 +0000 UTC m=+583539.856180360 Received: from Njc5MjYzOQ (unknown) by geopod-ismtpd-68 (SG) with HTTP id h4QStxUZSma5GcojRFYP_w Wed, 24 Dec 2025 16:16:26.529 +0000 (UTC) Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=us-ascii Date: Wed, 24 Dec 2025 16:16:26 +0000 (UTC) From: Verse Medical Mime-Version: 1.0 Message-ID: Subject: Verse Medical Order Update =?UTF-8?B?4oCU?= ROBERT RIDLEY (#R638780150) X-SG-EID: =?us-ascii?Q?u001=2E3vg9QJ73=2FRf8XVfE4eFQr6DgTmGwshyvk+mRJwwiPxV+sITw0CdbrWlX0?= =?us-ascii?Q?3OFef5UBUPaYCgkp1ROzqGyGMvFng6x8cR3qbnW?= =?us-ascii?Q?CANIirI4OLVKYQwdDsvnIRXfk7o2=2FokMxm6dLlW?= =?us-ascii?Q?g1Vn+PObaQpBXTHXDMw15bqENcscP+VkmjLeu5e?= =?us-ascii?Q?0NHM=2FTEVgprBVHBWV9iuTkd+iGcIjrKq2Fq+blz?= =?us-ascii?Q?PrC00U02FWhPXFQMJbhGUdWxOW89MEu=2FQmm164M?= =?us-ascii?Q?tiP0c5l2vPujGBZILVPOBdHgTQ=3D=3D?= X-SG-ID: =?us-ascii?Q?u001=2ESdBcvi+Evd=2FbQef8eZF3BpTL9BgbK5wfSJMJGMsmprBAh7RYjENYYrDES?= =?us-ascii?Q?z7RB0cpxzyljI7FMRcXxlEJ0=2FxQko8Z+oAkGTcG?= =?us-ascii?Q?ZK=2FI2QYk8CCMVuwRYn8=2FQ5Mlp2K2Usya?= To: rebecca.ontivero@hopeinhomecare.us X-Entity-ID: u001.TybkWZsQiyZxNxaLS4eEig==

Hi,

A new note was added for order # R638780150. =20 This order is for ROBERT RIDLEY (DOB 1944-11-29= ). =20

Our customer service team added the following mes= sage:

Hello. We are ready to deliver ROBERT RIDLEY= 's order, but unfortunately, the supplies are not covered by insurance for = the wound, as the status is listed as closed or healed. This would result i= n an out-of-pocket cost for the patient.

If you would like Verse Medi= cal to reach out to the patient to arrange payment and delivery, please app= rove this message as soon as possible. Otherwise, please reject it, and we = will cancel the non-covered items.

*If the patient is unable to purch= ase non-covered items out of pocket, we will cancel the order.

Thanks for your help!

You can view (and respond to, if necessary) this = notification via this instant log-in link: https://versemedical.com/go/7e= 504c3e-d839-4034-9e9c-e8c1b5a1e4c5.

Thank you,

The team at Verse Medical

Confidentiality Notice: The information contained in this tra= nsmission may contain privileged and confidential information, including pa= tient information protected by federal and state privacy laws, including, b= ut not limited to, privacy standards imposed pursuant to the Federal Health= Insurance Portability and Accountability Act of 1996 ("HIPAA"). It is inte= nded only for the use of the person(s) named above. If you are not the inte= nded recipient, or the employee or agent responsible for delivering the mes= sage to the intended recipient, you are hereby notified that any review, di= ssemination, distribution, or duplication of this communication is strictly= prohibited. If you are not the intended recipient, please contact the send= er by reply email and destroy all copies of the original message.

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