Hi,

A new note reply was added for order #R384481204. =20 This order is for Julia Oquinn (DOB 1962-12-26)= . =20

Our customer service team added the following mes= sage:

Got it, Hema! We'll reach out to the patient to= arrange payment for the Suture Removal Kit, and the other supplies won't b= e held. Thank you!

You can view (and respond to, if necessary) this = notification via this instant log-in link: https://versemedical.com/go/ec= 46866e-691d-4fa6-9176-e5b4ed9e05c0.

For the full context of this conversation:

Hello! We're set to deliver Julia Oquinn's s= upplies, but unfortunately, the Suture Removal Kit isn't covered by insuran= ce, leading to an out-of-pocket cost for the patient. If you'd like Verse M= edical to contact the patient to arrange payment and delivery, please appro= ve this message as soon as possible. Otherwise, please reject it, and we'll= cancel the non-covered item. Thanks for your help!

=20

Hema

Please don't hold the other supply. & you can r= each out pt for the removal kit

=20

Verse Medical

Got it, Hema! We'll reach out to the patient to= arrange payment for the Suture Removal Kit, and the other supplies won't b= e held. Thank you!

=20

Just now Verse Medical

Got it, Hema! We'll reach out to the patient to= arrange payment for the Suture Removal Kit, and the other supplies won't b= e held. Thank you!

Thank you,

The team at Verse Medical

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